20-August-2023
Multiple Communication Channels
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Explain the various communication channels supported by Deskzai, such as email, live chat, phone, social media, and web forms.Explain the various communication channels supported by Deskzai, such as email, live chat, phone, social media, and web forms.
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Support personnel need to have a deep understanding of the product or service th
In technical support roles, individuals must have a strong technical background
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With the advent of various support channels (phone, email, chat, social media),
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In some cases, support teams need to collaborate with other departments, such as
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Deskzai is a comprehensive support ticket solution designed to streamline customer inquiries. With multichannel support, customers can reach out through various communication channels, including email, live chat, and more. Agents benefit from a unified inbox, collaborative tools, and automation to enhance efficiency.
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