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Channels Supported

  • 20-August-2023
  • Multiple Communication Channels
  • 10
  • Explain the various communication channels supported by Deskzai, such as email, live chat, phone, social media, and web forms.Explain the various communication channels supported by Deskzai, such as email, live chat, phone, social media, and web forms.

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    License(5)

    Support personnel need to have a deep understanding of the product or service th

    • What Happens In case YOU or YOUR CLIENT use Unauthorized license ?
    • Comparison Guides
    • Technical Specifications
    • User Manuals or Guides
    • Accessibility Information:
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    Technical Knowledge in a Ticket Project(4)

    In technical support roles, individuals must have a strong technical background

    • System Requirements
    • Installation Guides
    • Configuration Settings
    • Command-Line Usage
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    Multiple Communication Channels(3)

    With the advent of various support channels (phone, email, chat, social media),

    • Channels Supported
    • Integrated Inbox
    • Omnichannel Experience
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    Cross-Functional Collaboration(3)

    In some cases, support teams need to collaborate with other departments, such as

    • Team Integration
    • Shared Knowledge Base
    • Sales and Product Feedback:
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