20-August-2023
Technical Knowledge in a Ticket Project
5
Explain how to configure settings to optimize performance, security, or customization based on user preferences.Explain how to configure settings to optimize performance, security, or customization based on user preferences.
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Support personnel need to have a deep understanding of the product or service th
In technical support roles, individuals must have a strong technical background
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With the advent of various support channels (phone, email, chat, social media),
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In some cases, support teams need to collaborate with other departments, such as
Explore MoreCan't find the answer you're looking for? Don't worry we're here to solve your softtware problem!
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Deskzai is a comprehensive support ticket solution designed to streamline customer inquiries. With multichannel support, customers can reach out through various communication channels, including email, live chat, and more. Agents benefit from a unified inbox, collaborative tools, and automation to enhance efficiency.
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